What is an EAP?

EMPLOYEE ASSISTANCE PROGRAMS (EAPs) are an employee benefit program offered by many employers. Employers pre-pay or cover the costs. Employees and their covered family members can utilize the confidential counseling benefits at no cost. EAPs are intended to help employees deal with personal issues that might adversely impact their work performance, health, and well-being.

“I left feeling so much better and was given very good advice. Went out that day and started getting involved with things I had stopped doing and reaching out in a positive way. All my thanks in just one visit.” Directions EAP Counseling Client


Employees and their covered family members may use Directions EAP to help manage issues in their work and personal lives. Directions EAP counselors typically provide assessment, support and if needed, referrals to additional resources. The issues for which we provide support vary, but examples include:

  • Emotional distress, depression, anxiety
  • Family/personal relationship issues
  • Dealing with major life events, including births, accidents and deaths
  • Health care and Wellness concerns
  • Financial or legal concerns
  • Substance abuse
  • Work relationship issues
  • Concerns about aging parents





How do I contact Directions EAP?

Employees and family members can call Directions EAP, Monday through Thursday 7:00am—6:00pm and on Friday’s 7:00am-3:00pm at (402)434-2900 or (800)563-8201. After hours or on the weekends you may still call the same number to leave a message which will be returned the next business day. In case of emergency, follow the voicemail prompts to access the  on-call Directions crisis counselor.