Client Satisfaction Survey

IF you have recently used the services of Directions EAP we’d love to hear from you about your experience. Fill out the form below and send us your satisfaction survey right from your browser. You can also download the survey by clicking here: Client Satisfaction Survey and mail it to 3930 South St, Ste. 101, Lincoln, NE 68506. Thanks for your input.

This survey is optional and completely confidential. Since you have recently used your EAP, we are eager to learn from your experience in an effort to improve the service that we offer.


Your Employer is:

How did you learn about Directions EAP?

Company BrochureFamily MemberCo-WorkerManager or SupervisorHuman-ResourcesOther

How satisfied were you with your recent Directions EAP experience?

Extremely SatisfiedSatisfiedNot Satisfied

How likely would you recommend Directions EAP?

Extremely LikelyLikelyNot Likely

Were you able to get an appointment scheduled within a reasonable amount of time?

YesNo

Was the office in which you received counseling convenient & comfortable?

YesNo

How effective was the counselor in helping you with your problem or concern?

Extremely HelpfulHelpfulNot Helpful

How comfortable were you sharing confidential information with your counselor?

ExtremelySomewhatNeither

Counselor's Name:

Additional Comments:

Click the button below to send the survey.

Thank you for taking the time to fill this out. We appreciate your help. All information is kept anonymous.