Workplace Solutions

Workplace Solutions“I have been beyond pleased with Directions.  What they promise to provide (excellent short term counseling and referral, management consultation, training, critical incident counseling, and very detailed metrics) they deliver.”   Ron Anderson, Executive Director, Kenl Inn

Directions EAP partners helps to address a wide variety of workplace issues.  Our consultants are familiar with the various cultural climates and unique dynamics of each of our companies. Among the workplace issues we are experienced and trained to deal with are:

Conflict Resolution

Directions will engage with leaders to assess the issues involved – and work together to develop a plan aimed at resolution.  This can be in the form of mediations, team building exercises, leadership development, personality inventories, or trainings.  If more intense intervention is indicated, Directions can either tailor design a fee based intervention or assist in finding helpful resources.

“Directions is also instrumental in the facilitation of department meetings.”    Jill Denker, Executive Director of Human Resources and Physician Liaison, Lexington Regional Health Center

Team Building

Our staff strives to help workgroups develop the knowledge and skills to be the best teams they can be.  Our team building trainings promote better teamwork, stimulate cooperation and collaboration, educate regarding better team communications and raise awareness of individual working styles.

Leadership Development/Coaching

Directions EAP offers one-on-one coaching in a variety of skill and awareness building areas.  Some of the skills we help leaders to develop include stress and time management, effective communication, goal setting, interpersonal effectiveness and managing change.  We also offer our Leadership Matters half-day seminars that address requested leadership skills topics.

Crisis Management

Traumatic events happen in the workplace, and can include employee death, serious workplace injuries, robberies, workplace violence or particularly stressful workplace situations/challenges.  Our counselors are trained and experienced in offering one-on-one or group interventions to help workgroups cope after these traumatic events.  We work with company leadership to develop a personalized plan to assess, counsel, educate and debrief employees at this difficult time.

Directions EAP will work with company leaders to:

  • Identify employee needs
  • Respond with onsite support, if indicated
  • Assist in developing internal communications
  • Be available to employees for one on one crisis counseling intervention

“Directions EAP was able to see me on very short notice (same day) which was just what I needed.”   Directions EAP Counseling Client

Seminars and Trainings

Directions offers a wide variety of seminars made available at the worksite. Workshops can be presented as regularly scheduled training sessions, as part of the company’s wellness program or during “Lunch and Learns”. EAP contracts can include workshops have these priced separately. For more information on training click here.